Cancellation of order Agroluem.com reserves the right to cancel any order without any explanation for doing so, under a situation where Agroluem.com is not able to meet the requirement of the order placed; or where the order so placed/cancelled does not comply with the Agroluem.com policy, or for any reason. However, Agroluem.com will ensure that any communication of cancellation of an order is intimated within the appropriate time to the concerned person, and any applicable refund, will be made in a reasonable time. Note that Agroluem.com shall not be liable for any cancellation by the merchant or customer. In the event of cancellation of orders, Agroluem will not be liable in any form where the customer proceeds to receive orders following an earlier cancellation. Cancellation requests from the Merchant or Customer must be submitted prior to the shipment of an order and before the order status is updated to ‘shipped’. In the event of a shipment cancellation request made after the item has been shipped or processed to be shipped to the designated location, the customer shall assume responsibility for the logistics costs associated with the item and shall bear the costs incurred for the shipment.